Thank you Chimneys R Us,

We love our woodstove! What a wonderful investment!

See you when it's time for our chimney cleaning.

Jeff & Brittany

Dear Chimney's R Us,

Enclosed you will find a check in full payment for the work done at [our residence]. Both my husband and I would like to thank you once again for doing such a wonderful job and being so understanding in regards to us having to have our chimney inspected by our borough. We wish you all the best and a good year to come.

Sincerely,

Mr. & Mrs. K.

Dear Gene,

This is to let you know that we are very pleased with our new Napopeon 1402 fireplace insert. It has far exceeded our expectations.

The insert is heating our entire 2,000 square foot house. The upstairs is almost 5 degrees cooler than downstairs, which is ideal. We are loading the insert at bedtime and choking back the draft. In the morning there are embers which have enough life to light wood for the day. This saves us from having to start a new fire daily.

The efficiency of the insert is incredible. It requires less wood than the former wood stove and there is little ash.

We appreciate the prompt service and the workmanship on the installation of the insert. You came at the scheduled time and finished the day with a fire burning on your departure.

Sincerely,

Walt & Kay P.

Dear Gene,

Enclosed is the check for the chimney cap you installed on our roof. Thank you so much for your kindness and patience. I greatly apologize for the delay in payment. Thankfully, my husband is back to work. We will definately recommend you to anyone who needs your services.

Thanks again,

Carol C.

Gene,

Thanks for your explanations over the phone and to you and your men for the quality of work that was done.

Marty

Gene,

Thank you so much for the hearth rug. It looks great in our family room and draws even more attention to our stove. It arrived the next day after we ordered it! Thanks again!

Jen & Cory M.

Thank you for doing such a wonderful job! We knew the brick needed fixed & sealed. Shortly after your visit we received 6 inches of rain and were pleased to see the water bead up and roll away.

I would also like to thank Gene for his professionalism & courtesy.

We will recommend you to our neighbors!

Michelle H

Shawn, Thank you for you for pointing out an obvious leak on my heater. Two professional heating technicians didn't see it - I called [the heating company] and they came right away.

Many thanks. You saved the day.

Dr. Ross B.

Dear Gene,

Thank you so much for all your hard work and personal integrity. I am sorry that it took so long to main this check. I had it in my handbag.

Have a wonderful holiday!

Donna & Bill

Dear Gene -

I just wanted to drop you a note to thank you for taking care of the chimney and giving me peace of mind with the new heater.

In this day and age, I feel there is "slim pickins" in the labor force regardless of what business you're in, and I've seen more than my share of them.

You are very fortunate to have George and the other men working for you. They know what they are doing!! Don't let them get away!!

Last but not least - you are also very lucky to have Lisa handling calls and scheduling. She is very competent and friendly, and believe me, I've seen my share of others that were neither.

I have about 4 or 5 people - including my landscape company - who do work for me and are very efficient and honest. I now add Chimney's R Us to that list.

Chimney's R Us:

I am writing to you to express how well our woodstove was cleaned and inspected. The technician, George, did an excellent job. He took his time and was very thorough. He completely cleaned the chimney and stove and kept the dirt from getting on the carpet. He noted that a couple of bricks were cracked and offered to bring out replacements for us. George is to be commended for a job well done.

Thank you for your quality service.

Sincerely,
Kenneth T.

To Whom It May Concern:

You may receive letters of criticism occasionally, but this letter is one of commendation.

Last week your employees came to my home to install a chimney liner. When they first got there, they discovered the terra cotta inside the chimney was breaking up, realigned, narrowing open chimney space and could allow deadly carbon monoxide fumes to come into the house.

The work got started and they returned the next day to complete the work. The three men, who's names are Gene H., Gene and Paul who did the work are to be commended for the nice job they did. They were polite, cleaned up all the mess and explained everything to me as best they could for me to understand what they were doing.

Please let them know I wrote this letter and give them my thanks again.

Very truly yours,
Teresa K.